In a permanent search for continuous improvement and customer satisfaction, our Quality Policy is assumed from the perspective of:

Continuously improve the effectiveness of our organization by clarifying the roles, responsibilities and training of all employees, in order to progressively increase the trust placed in us by our clients.

To act according to the established requirements, so that the objectives of quality and innovation are achieved, thus providing a quality service.

Respond in a planned and systematic way to the demands and expectations of our customers, requiring all employees related to the testing and calibration activities to know the documentation and the application of the procedures in their work, in order to perform the tests and / or calibrations according to established methods and customer requirements.

Constantly questioning the causes of defects detected in our products, enhancing their continued elimination.

To standardize the ways of proceeding, allowing to eliminate progressively the deviations to the organizational and technological processes, optimizing them.

Framing these intentions and orientations to our suppliers of products and services, aiming at a lasting and profitable relationship.

Meet the professional expectations of our employees, making them committed to the success of an organization that is also, and depends on them.

Balanças Marques recognizes that its sustainability depends on its ability to provide relevant stakeholders with unequivocal and continuous perceived and recognized value and, to that end, is relevant:
 A planned and systematic monitoring of entities that can influence critical factors for your business;
 The need to promote internal creativity, produce and value knowledge, oriented towards the strategic objectives of the Organization.

Integrity, Rigor, Innovation and Excellence are the focal points of all actions and thoughts, generating a family culture of awareness and effective involvement of all employees in optimizing results.

The management of Balanças Marques reaffirms in this Quality Policy all its commitment to guarantee the quality of its equipment and services rendered, as well as to comply with the requirements of the norms NP EN ISO 9001, NP EN ISO / IEC 17025 as well as with the regulations applicable to your area of ​​expertise.